How Our Service Works

When you begin your loan application, we will ask you to describe your property through a series of questions that you will need to answer. Based on this information, our expert appraisers can provide a preliminary valuation, which is not final until we have received the collateral and seen it in our office. If the appraisers have any questions, they will contact you directly to resolve any issues.

This is an assessment made online by an expert, taking into account the condition, age, weight, brand, etc. of the property being pledged.

No, we do not share transaction information or your personal data with banks or lending institutions.

If the product has minor scratches, Pawno will accept the deposit, but if the electronics are not receiving power or the display is broken, Pawno will not accept such a product.

Through the Pawno.io website you can sell your products in both the Canary Islands and the Balearic Islands. Please note that once you have accepted the initial valuation through the website, you will need to send or take your products to a Pawno pawnshop. To do this, we will send a postman to pick up the goods or direct you to the nearest Pawno pawnshop.

From Ceuta and Melilla, you can send us the product by post or we will direct you to the nearest Pawno pawn point in Ceuta or Melilla.

Yes, it is possible to get a loan in cash at Pawno if you go to a Pawno loan point on site. It is not possible to issue a loan in cash if the collateral is sent by mail.

All Pawno customers receive free insurance coverage provided by our partner ......................... All items you entrust to us are fully covered by insurance. Pawno partner warehouses are 100% secure and under 24/7 security protection with advanced security protocols such as emergency alarm systems, etc.

To avoid inconvenience, redeem your loan on or before the due date. You can make the repayment using the bank details specified in the agreement, or you can find the payment link in the Pawno client environment.

Not ready to repay your loan yet? You can choose to extend your loan! All you have to do is pay the full interest amount to extend your loan for another month. The payment methods for extending your loan are the same as those for repaying your loan.